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Refunds and Returns:
At Hand Poured Hope Candle Company, our goal is to insure that our customers are completely satisfied with their merchandise purchased. Most sales are final. We look at returns on case by case basis, If your order is received damage or unusable, please contact customer service via email at NewHampshireCreations@gmail.com. We will instruct you on how to return your purchase.
In order to receive a full refund, items must be returned within 15 days of purchase. Items purchased must be returned new, in unused condition with original packaging and accessories.
Will Not accept any returns of candles that have been lit. No returns because of dissatisfied with the scent after ordering.
In order to complete your return, we require prior notification and return authorization. It is the customers responsibility to pay return shipping charges.
Copyright © 2023 New Hampshire Creations - Todos los derechos reservados.
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